The customer challenge of 1000 liters

1000 Liter sells chemical products and technical fluids via various online channels: several WooCommerce stores, eBay, Hood.de and direct customer inquiries.

With growth came new challenges:

  • Different platforms = multiple maintenance efforts
  • Orders were received via many channels – but no centralized system
  • Shipping processes were manual, error-prone and slowed down delivery
  • Incoming payments had to be laboriously checked
  • The accounting department had no live access to open items or sales overviews
  • No overview of which orders still had to be packed or labeled today

➡️ The result: high operational costs, sources of error in day-to-day operations, growing pressure despite rising sales.

„We sell on several platforms – but finally wanted a system that brings everything together. For us, Justcrm is not just CRM, but the central hub for our entire online business.“

AntjeSagasser

CEO of 1000 liters

How Justcrm automated 1000 liters in the online trade of chemical products

Justcrm was introduced at 1000 Liter as an integrated control center – it links all stores, synchronizes article maintenance, automates accounting and shipping, and creates transparency in day-to-day business.

1. central connection of all sales channels

  • Integration of several WooCommerce stores, eBay and Hood.de
  • All orders automatically end up in the CRM – complete with customer, item and payment data
  • Platform filter for overview and targeted evaluations

➡️ No more system changes – all sales in one interface.

2. central article management with platform mapping

  • Article maintenance with variants and stock levels in one system
  • Platform-specific content (titles, images, descriptions, categories) can be controlled directly in the article master
  • Automated synchronization with all platforms

➡️ Maintained once, correct everywhere – even when expanding the product range.

💳 3. payment reconciliation with automatic release

Justcrm automatically matches incoming payments from PayPal, bank transfer etc. with open invoices

As soon as a payment is confirmed, it is automatically generated:

  • Invoice (PDF)
  • Delivery bill
  • Shipping label (DHL via API, other service providers can be connected on request)
  • Feedback of tracking information to the respective platform

➡️ No more manual checking – fully automatic dispatch process after receipt of payment.

🚚 4. shipping & processing overview in real time

  • Overview list of all orders with status: „new“, „paid“, „in dispatch“, „canceled“
  • Filter by platform, priority, storage location
  • Warehouse team sees exactly what needs to be done today
  • Cancellations automatically cancel orders and shipping labels

➡️ Structured process in the warehouse, no more paperwork.

📨 5. central e-mail template management

Automated e-mails for:

  • Incoming orders
  • Receipt of payment
  • Shipping incl. Tracking link

➡️ Professional customer communication – scalable and error-free.

🚀 Experience it for yourself now

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